Deepak Agarwal

As digital products increase in scope and complexity, accompanying engineering organizations have ballooned dramatically. But user experience practitioners increasingly argue for discipline over scale. Strong evidence indicates that limiting team sizes to 6-8 cross-functional specialists each yields clear UX benefits. Small team dynamics foster stronger collaboration, which is essential for user-centric work. At companies like …

Small teams can indeed run circles around large teams Read More »

For decades, building digital products required meticulous coding skills that posed a significant barrier to all but technical experts. However, the nature of software design and creation has shifted dramatically in recent years towards greater accessibility and user-friendliness. Driven by the demand for efficiency and the ever-growing pervasiveness of technology, new visual interfaces and no-code …

WYSIWYG And The No-Code Movement Read More »

Heatmaps are an invaluable yet underutilized tool in a UX researcher’s toolkit. By capturing user interactions on a website or app, heatmaps reveal valuable insights into user behavior and areas for improvement. There are three main types of heatmaps: click heatmaps, scroll heatmaps, and mouse movement heatmaps. Click Heatmap A click heatmap is a visual …

Heatmap 101 For UX Researchers Read More »

Design is about facilitating interactions between systems, not creating artefacts Whenever designers design, they embed their designs within systems: they connect different elements together, forming a whole. User experience is a system; it’s a set of products and services working together to form a solution. Products and services have always been intertwined with one-another: a bad …

Facilitation vs Creation In UX Design Read More »

Listen to me, and listen carefully. Last year I wrote an article about what you can do when you’re tired of trying to learn it all. I included a bunch of tips for how to organize all the stuff you haven’t read yet, or how to handle those webinar recordings and books you haven’t tackled. All …

It’s still okay to not know everything (and to take a break from it all) Read More »

Generative research sometimes referred to as discovery or exploratory research, is defined as “a method of research that helps researchers develop a deeper understanding of users in order to find opportunities for solutions or innovation.” Contrary to evaluative research, which is about evaluating our design and our product by using usability testing methods, the goal of generative research is to generate …

3 Useful Methods for Gathering Generative Research Insights Read More »